At Fix A Resume, we are committed to providing exceptional resume writing and review services. Your satisfaction is our top priority. If you are not 100% happy with our service, we offer a straightforward refund policy to ensure your peace of mind.
Refund Eligibility
If you are not completely satisfied with the resume writing or review service provided by Fix A Resume, you are eligible for a full refund under the following conditions:
- Service Dissatisfaction: If you feel that our service did not meet your expectations or requirements, you can request a refund.
- Timely Request: To be eligible for a refund, you must contact us within 14 days of receiving your completed resume or review.
How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Email us at info@fixaresume.com with your refund request. Include your name, contact details, and a brief explanation of why you are not satisfied with the service.
- Review Process: Our team will review your request and respond within 5 business days. We may ask for additional information to better understand your concerns and improve our services.
- Refund Issuance: If your refund request is approved, we will process the refund to your original method of payment. Please allow 5-10 business days for the refund to appear on your account.
Exceptions
- Partial Services: If only a portion of the service was completed or delivered, we may offer a partial refund based on the extent of services provided.
- Third-Party Services: Any additional services provided by third parties, such as expedited delivery or additional coaching sessions, may not be eligible for a refund.